Key Communication Channels

COMPASS (CONTACT OUR TEACHING STAFF)

Compass is an important communication portal and learning management system for students, parents and teachers. To learn how to use Compass please read our comprehensive Compass Guide for Parents. You can login to Compass here.

The best & fastest way to contact us if you have a specific question about your child’s learning or their welfare at school is to search for your child’s Learning Mentor in Compass and email them direct. The Learning Mentor will then respond via email or phone. Please note our response policy:

“Staff at Rowville Secondary College will endeavour to respond to parent emails within 24 – 48 hours. However, staff are not expected to respond in this timeframe during weekends and term breaks.”

ADMINISTRATION QUERIES

Finance

Accounts Receivable:

If you have a query regarding your child’s finances at our school please email: schoolfees@rowvillesc.vic.edu.au. We are here to help to discuss queries with your school fees, excursion payments, course selection payments etc.

Financial Assistance is available for eligible families please click here for more information.

Accounts Payable

If you have a query regarding any external payments from our creditors please email: accounts@rowvillesc.vic.edu.au. Our wonderful Accounts Payable department will be more than happy to help.

Student Administration

If you have a particular question relating to your child’s attendance, change of personal details etc. please email: administration@rowvillesc.vic.edu.au

ATTENDANCE PROCESS

If your child is absent please login to compass and report the absence OR call the attendance line at each campus.

Attendance line:

  • Eastern campus:  9755 4515
  •  Western campus:  9755 4525

When collecting your child during school hours please ensure a signed and dated note is handed to their teacher in the class they will need to leave from. All students must sign out at the front office at all times during school hours if leaving the school premises.

WELLBEING

There are a number of ways to engage wellbeing support:

Please email rscwellbeing@rowvillesc.vic.edu.au

Or phoning either campus wellbeing office directly as these messages are retrievable remotely:

WEST CAMPUS 9755 4533

EAST CAMPUS 9755 4616

ENROLMENT

If you have any specific questions relating to one of our four strengths based learning programs please contact our program administrators who will be happy to help or alternatively look on the specific enrolment page which may answer some of your questions:

If you would like to enquire about enrolling into one of our Programs please submit an Expression of Interest Form.

GENERAL OFFICE

If you would like to speak with one of our lovely Office Administrators our General office hours are:

Monday – Thursday: 8.15am to 4.30pm

Friday: 8.15am to 4.00pm

If you would like to speak with one of our Administrators please call our Receptionist on Telephone:  9755 4555

If you have a general question please email: Rowville.sc@edumail.vic.gov.au.