Key Communication Channels
COMPASS (CONTACT OUR TEACHING STAFF)
Compass is an important communication portal and learning management system for students, parents and teachers. To learn how to use Compass please read our comprehensive Compass Guide for Parents. You can login to Compass here.
The best & fastest way to contact us if you have a specific question about your child’s learning or their welfare at school is to search for your child’s Learning Mentor in Compass and email them direct. The Learning Mentor will then respond via email or phone. Please note our response policy:
“Staff at Rowville Secondary College will endeavour to respond to parent emails within 24 – 48 hours. However, staff are not expected to respond in this timeframe during weekends and term breaks.”
ADMINISTRATION QUERIES
Finance
Accounts Receivable:
If you have a query regarding your child’s finances at our school please email: schoolfees@rowvillesc.vic.edu.au. We are here to help to discuss queries with your school fees, excursion payments, course selection payments etc.
Financial Assistance is available for eligible families please click here for more information.
Accounts Payable
If you have a query regarding any external payments from our creditors please email: accounts@rowvillesc.vic.edu.au. Our wonderful Accounts Payable department will be more than happy to help.
Student Administration
If you have a particular question relating to your child’s attendance, change of personal details etc. please email: administration@rowvillesc.vic.edu.au
ATTENDANCE PROCESS
If your child is absent please login to compass and report the absence OR call the attendance line at each campus.
Attendance line:
- Eastern campus: 9755 4515
- Western campus: 9755 4525
When collecting your child during school hours please ensure a signed and dated note is handed to their teacher in the class they will need to leave from. All students must sign out at the front office at all times during school hours if leaving the school premises.
WELLBEING
There are a number of ways to engage wellbeing support:
Please email rscwellbeing@rowvillesc.vic.edu.au
Or phoning either campus wellbeing office directly as these messages are retrievable remotely:
WEST CAMPUS 9755 4533
EAST CAMPUS 9755 4616
ENROLMENT
If you have any specific questions relating to one of our four strengths based learning programs please contact our program administrators who will be happy to help or alternatively look on the specific enrolment page which may answer some of your questions:
- Rowville Sports Academy please email: RSA@rowvillesc.vic.edu.au or visit our enrolment page.
- Rowville Institute of the Arts please email: RIA@rowvillesc.vic.edu.au or visit our enrolment page.
- Maths and Science Academy please email: administration@rowvillesc.vic.edu.au or visit our enrolment page.
- General Excellence Program please email: administration@rowvillesc.vic.edu.au or visit our enrolment page.
If you would like to enquire about enrolling into one of our Programs please submit an Expression of Interest Form.
GENERAL OFFICE
If you would like to speak with one of our lovely Office Administrators our General office hours are:
Monday – Thursday: 8.15am to 4.30pm
Friday: 8.15am to 4.00pm
If you would like to speak with one of our Administrators please call our Receptionist on Telephone: 9755 4555
If you have a general question please email: Rowville.sc@education.vic.gov.au.